Pre-Sales Service

 Requirement Analysis and Consultation: Through in-depth communication with clients, we understand their specific needs, operational environment, and working conditions to ensure the recommended equipment is the best fit for their application requirements.

 Product Recommendation and Customized Solutions: Based on the client's needs, we offer a variety of construction machinery equipment types and specifications. We also provide tailor-made solutions based on actual project scope and working conditions.

 Technical Support and Equipment Selection: We provide professional technical support by comparing the parameters, performance, and efficiency of different models, helping customers make the most suitable equipment choice.

 Equipment Demonstration and Trial Testing: We offer on-site equipment demonstrations or trial tests, allowing customers to directly experience the equipment’s performance to ensure it meets their actual usage requirements.

 Accurate Quotation and Contract Signing: Based on customer needs and selected equipment, we provide transparent and detailed quotations, ensuring fair pricing. Once agreed, we sign a clear contract outlining delivery schedules and payment terms.

In-Sales Service

 Production and Customization Process Monitoring: We ensure equipment is manufactured in line with the agreed timeline in the contract and provide clients with progress reports, keeping them informed at every stage of the production process.

 Delivery and Logistics Coordination: We select the appropriate transportation methods based on the client’s delivery requirements, ensuring that equipment is safely and promptly delivered to the designated location, with real-time tracking services provided.

 Installation and Commissioning: Upon equipment arrival on-site, we provide a professional technical team for installation guidance to ensure the equipment operates at peak performance. We also ensure the client understands the operating procedures.

 Training and Technical Guidance: After equipment commissioning, we offer operator training to ensure customers can proficiently operate the equipment and understand basic maintenance and troubleshooting procedures.

After-Sales Service

 Overseas On-Site Support: We offer localized services to meet the specific needs of international customers, ensuring prompt and effective support in their region.

 High Cost-Effectiveness: While ensuring product quality, we focus on cost control, offering competitive prices without compromising performance or durability.

 24/7 Online Support: We provide 24-hour online support to immediately respond to customer inquiries, ensuring that any issues are resolved in a timely manner.

Xuzhou Fuman is committed to delivering exceptional quality, consistently meeting customer expectations through a strict quality control system.

Contact Us

 Tel: +86-516-8508-6998

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