Requirement Analysis and Consultation: Through in-depth communication with clients, we understand their specific needs, operational environment, and working conditions to ensure the recommended equipment is the best fit for their application requirements.
Product Recommendation and Customized Solutions: Based on the client's needs, we offer a variety of construction machinery equipment types and specifications. We also provide tailor-made solutions based on actual project scope and working conditions.
Equipment Demonstration and Trial Testing: We offer on-site equipment demonstrations or trial tests, allowing customers to directly experience the equipment’s performance to ensure it meets their actual usage requirements.
Accurate Quotation and Contract Signing: Based on customer needs and selected equipment, we provide transparent and detailed quotations, ensuring fair pricing. Once agreed, we sign a clear contract outlining delivery schedules and payment terms.
Production and Customization Process Monitoring: We ensure equipment is manufactured in line with the agreed timeline in the contract and provide clients with progress reports, keeping them informed at every stage of the production process.
Delivery and Logistics Coordination: We select the appropriate transportation methods based on the client’s delivery requirements, ensuring that equipment is safely and promptly delivered to the designated location, with real-time tracking services provided.
Installation and Commissioning: Upon equipment arrival on-site, we provide a professional technical team for installation guidance to ensure the equipment operates at peak performance. We also ensure the client understands the operating procedures.
Training and Technical Guidance: After equipment commissioning, we offer operator training to ensure customers can proficiently operate the equipment and understand basic maintenance and troubleshooting procedures.
Overseas On-Site Support: We offer localized services to meet the specific needs of international customers, ensuring prompt and effective support in their region.
High Cost-Effectiveness: While ensuring product quality, we focus on cost control, offering competitive prices without compromising performance or durability.
24/7 Online Support: We provide 24-hour online support to immediately respond to customer inquiries, ensuring that any issues are resolved in a timely manner.